What is Eccky? Safety Parents FAQ Contact
- Where can my child learn more about how to use Eccky?
Everything about what your child can expect from Eccky and how to use Eccky can be found on the Game Instructions page. You can read through this page with your child and make sure he or she understands the instructions
- For what age group is Eccky meant?
Eccky is a virtual world and designed for use by children from 8 years and older.
- Do you have to pay to play Eccky?
No, you do not have to pay to play Eccky. Most features and functionalities are available for free. Players can upgrade their game experience by personalizing their Eccky (their virtual character) or house. For this Eccky has introduced a catalogue of items that can be purchased with two types of game currency; coins and diamonds. Coins can be earned by being active in Eccky and for instance playing minigames. Diamonds are purchased with real money. The vast majority of catalogue items is available for coins, and some of the more special items are sold for Diamonds. On the Diamonds page you can find further information about Eccky coins and Eccky diamonds
- Why do players have to pay for diamonds?
We believe it is important that everybody can play Eccky, and we have therefore provided the vast majority of features, functionalities and catalogue items for free. We only require payment for a limited amount of special items. Payment takes place via diamonds, which are purchased with real money. By charging money for some of the special features and items in Eccky, we have been able to keep the Eccky World free of advertising. Players can decide themselves which features and catalogue items they purchase with real money, which gives them full control. Eccky does not feature a subscription model.
- What does my child need to be able to play Eccky?
To play Eccky all your child needs is a computer with internet connection and a program called Flash, which is already available on most computers today. Eccky does not require download and installation of any software. After completion of the registration process your child can dive right into Eccky.
- Can I change the name of my child's Eccky character?
We have made it impossible for players to change their own name, but if you have an important reason to require a change of the player's character name, for instance when your child has used his or her real name when creating an Eccky, please contact Team Eccky.
- Can I remove my child's message from the forum?
If you have a valid reason to request removal of the message, Team Eccky can remove the message from the forum for you. Please contact Team Eccky.
- Where can I direct my child to if he or she has questions?
The most frequently asked questions are answered on this website. Players can also visit the forum, where they can consult other Ecckies for advise. If your child can not find the answer, or if the question is personal, he or she can contact Team Eccky via email straight from the game. We aim to answer any such emails within 24 hours. Did your child run into an Eccky that was misbehaving? You can find information on how to ignore or report other players on the Safety page.
- My child has been blocked, could you tell me why?
The moderators decide if a specific Eccky should be denied access to Eccky and for how long. If you want to know why your child is being denied access to Eccky, you can contact Team Eccky. To protect the privacy of your child we will never disclose conversations between players in Eccky. However, we can give you an idea of the nature of the conversation and the length of the ban. On the Safety Page you can read more about moderators and the blocking of Eccky players that misbehave.
- My child did not ask my permission when buying diamonds. What now?
In Eccky players can purchase virtual items with coins and diamonds. Diamonds must be purchased with real money. In the payment procedure on Eccky, players are made aware of the fact that they need to have permission of the person paying for the diamonds. Do you have a question related to a payment? Please contact Team Eccky.
- I want to know what my child does in Eccky!
Eccky can not inform parents about the activities or conversations of their child in Eccky, as we insist on protecting the privacy of its players. Depending on the age of the child in question, children may appreciate to share with you what they have been experiencing in Eccky, so if you provide a listening ear, you might learn more about the online experiences of your child. You could always ask to be guided through Eccky by your child, so you can see the Eccky World yourself and at the same time learn why Eccky appeals to your child!
- Does Eccky have educational value?
Playing in an online environment is not by definition good or bad for a child. What you should pay attention to as a parent is whether a website or virtual world offers your child a high-quality and inspriring environment.
In Eccky, children are stimulated to use their creativity and fantasy to the max. This manifests itself in the games and activities created by players themselves. Through play children experiment with different roles and social skills, allowing them to discover identities they feel most comfortable with. Besides this children also develop spatial representation and orientation skills during navigation in a virtual world. Children also get to practice their reading and writing ability, since they communicate with others and read game instructions, news messages and e- mails.
These are just a few expamples from Eccky that illustrate its educational value!